Privacy policy

Four Rivers Trading ("we") respects your privacy and processes personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

Information Officer

Eddie Panther
Email: edmundpanther@yahoo.com
Phone: +27 79 494 1325
18 Sita Crescent, Eastleigh, Orkney, 2619

What we collect

This website does not store any form submissions. When you use the booking form, your details are placed into a WhatsApp message on your own device. Only when you tap Send do we receive your name, vehicle details and message via WhatsApp. If you email or call us, we receive the details you choose to share.

Why we use it

• To reply to your enquiry and give quotes
• To book in and service your vehicle
• To keep basic job and invoice records as required by law

Sharing

We do not sell your information. We only share it where needed to do your job (for example, ordering parts) or where the law requires it. WhatsApp messages are handled by WhatsApp (Meta) under their own privacy policy.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or object to its use, by contacting our Information Officer. You may also lodge a complaint with the Information Regulator (inforegulator.org.za).

Retention and security

We keep your information only as long as needed for the purpose above or as required by law, and take reasonable steps to protect it.